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Glitter & Twigs Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or enquire with us through https://glitterandtwigs.com (the “Site”).

Personal Information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, click here.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • “Museflow” – a recording application used to track visitor engagement with the Site, through mouse click and scroll recording whilst browsing the Site.

Additionally when you make contact or attempt to make contact through any contact form on the Site, we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Contact Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

How do we use your Personal Information?

We use the Contact Information that we collect generally to get back in touch with you about your interest in the Site or our services. Additionally, we use this Contact Information to:

  • Communicate with you if you opt-in to our mailing list.
  • Get back to you specifially about your request sent through our contact forms or direct via email, also if you don’t opt-in.
  • Screen our contact form attempts and entries for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information

We do not share your Contact Information with third parties, unless any of your Personal Information is needed to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We may share your Device Information with Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information by clicking hereYou can also opt-out of Google Analytics by clicking here.

 

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page by clicking here.

You can opt out of general targeted advertising by following these links:

FACEBOOK https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal by clicking here.

 

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make contact through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you contact us through the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at inga@glitterandtwigs.com or by mail using the details provided below:

 

Glitter & Twigs
7 Glebe Terrace,
Uphall, Broxburn, West Lothian
EH52 6DZ,
United Kingdom
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